Local Fibre Company - Quarterly Feature
Fibre speeds are sold to consumers by retail ISPs, but they in turn are dependent on the wholesale LFC to provide the connection as well as the base speed to enable a service to be delivered. Only Ultra Fast Fibre (UFF) provides a service that matches the advertised speeds for all 100Mb/s services. In other LFC regions, only some panelists have speeds above 100Mb/s, many with only 94Mb/s, suggesting the wholesale speed is 100Mb/s.
Upload speeds of 10Mb/s and 20Mb/s are consistently above the advertised speed, but only Enable delivers an upload speed of at least 50Mb/s for the 100/50 service.
UFF and Enable based panelists achieve advertised download speed for the 30Mb/s products sold by their retail ISPs.
Performance of Vodafone 100Mb/s Cable download is now equivalent, if not better than competitive 100Mb/s UFB fibre services. On October the 2nd, Vodafone Cable fixed their major network problems that have been evident since March (NetFlix launched it's services in March) when speeds dropped from 110Mb/s to below 5Mb/s for many users.
Other improvements include reduction in congestion on almost all remaining products and suppliers, to a level not seen before as ISPs are clearly investing in sufficient capacity to meet demand. Orcon, MyRepublic and some Other ISPs have more work to do, but all have improved.
Copper services show a very different trend with Vodafone now requiring more investment to resolve congestion after months of good performances, and Slingshot continuing their major improvement from last month to now lie within the leading bunch of ISPs.
Latency (delay) and Domain Name Server (DNS) response times are two background parameters that affect Web Browsing performance. There is a lot of focus on "Speed" in the press, though both DNS response time (time to find the IP address of the server) and Latency (time to receive a response from the remote server) influence the responsiveness of the internet. Latency (or lag) is very important to gamers, and DNS failures are very conspicuous when they occur.
TrueNet note an impressive Slingshot improvement with their performance on copper connections in September compared with their August result.
Congestion on the internet continues to be a major issue for many users, but not for all ISPs, Spark continues to be free of congestion on all technologies while 2Degrees is good on copper and Slingshot have almost caught up