Friday, May 24, 2013 - 12:10

The government sponsored fibre installation project (UFB or Ultra Fast Broadband) is very much faster at downloading webpages than other technologies in New Zealand.  

Monday, May 6, 2013 - 19:05
First Look at UFB Performance with Orcon

Fibre performance from the UFB rollout is reported for the first time with TrueNet having a good sample of Orcon UFB connections.  

Overall Performance 

UFB is an alternative to the standard ADSL service that all ISPs offer, and is best compared with Cable and VDSL services. Orcon's 100Mbps service is significantly better than either VDSL or Cable, while its 30Mbps service is a little better than both VDSL and Cable.

Webpage Downloads

Only UFB Fibre provides a consistent technology for webpage downloads, with both Orcon's services achieving excellent results.  VDSL performance is significantly better than ADSL with Snap and Voyager beating TrueNet targets, while only Snap achieves better than 95% in ADSL.  Telecom's ADSL is very close, only dropping below the 95% after 3pm.  


Voyager is joined by Snap in achieving best National Latency figures in April. Large differences in International Latency between ISPs are significant in affecting the performance of voice and video services requiring always-on connections.

Thursday, April 4, 2013 - 10:42
March Monthly Broadband Report - includes Latency

This monthTrueNet  reports ISP performance across fixed line technologies using: Speed by Time of Day; time to download a Webpage; National, International, and regional Latency.

High Latency across an ISPs network can result in failure to download a webpage or delays in real-time traffic, but might not show up in TIme of Day and Webpage download results.

Thanks to funding from the Commerce Commission, TrueNet's monthly reports are more comprehensive than ever before. To enable a quick understanding of our research analysis we start with a summary of our results.

Monday, March 4, 2013 - 09:55
Only Orcon Keeps Speed Performance from January

Of the six ISP products that achieved TrueNet’s speed performance target of 95% in January, only Orcon Capped sustained that performance to achieve the target in February.

Telecom speed performance fell for the first time, TrueNet understands that Telecom had a "network issue that has since been resolved".

Slingshot improved their unlimited plan performance to better that of many capped services, including their own capped service.  "In February our Unlimited customers were the first segment of our customer base to be migrated to our new high capacity network core"

Thursday, February 14, 2013 - 17:18
ISPs show their highs and lows 

TrueNet’s Monthly Broadband Report shows Orcon (ADSL & VDSL), Xnet (ADSL), and Snap (VDSL) in the top three positions for consistency in Speed By Time Of Day for January. 

Webpage download results show TelstraClear Cable in the lead position with TelstraClear DSL, Maxnet, and Slingshot Capped following close behind.  Surprisingly, while Orcon tops speed performance, they have the worst performance for webpage downloads for both their Capped and Unlimited products.

A cross check of speed retention ranking, and webpage download times, show mixed results with no ISP rating highly in both tests.

Wednesday, January 30, 2013 - 11:02

TrueNet's research uncovers the influence that new technology has on fixed line broadband in New Zealand with average speeds rising to a 6.5% increase on the same time last year. 

Sunday, January 20, 2013 - 09:41

TrueNet compares Auckland DSL speed performance of each ISP with the rest of New Zealand showing peak demand period speeds (evening) as a percentage of off-peak speeds.   

The best consistent performers, with both Auckland and the Rest of NZ better than 95%, were Telecom, Orcon and Xnet.

Monday, January 7, 2013 - 15:36
TrueNet Drives Improved ISP Performance

With over a year's worth of consistent data, published every month, TrueNet has tracked the performance of participating ISPs across New Zealand. Focussing attention on these numbers has had a positive effect for a number of ISPs, notably Snap and Orcon who have both improved their webpage download performance since TrueNet first reported.

Snap and Orcon are now our best speed performers, Orcon coming from almost last when TrueNet reported this measure for the first time in March 2012.  To stay at the top of this test requires regular and timely upgrades of capacity.

TrueNet welcomes the competitive spirit that became evident during 2012 and has resulted in most ISPs achieving improved performance.  For 2013, TrueNet plans additional reports to ensure that ISPs consider factors other than Speed and Webpage downloads in their performance metrics.

Thursday, December 13, 2012 - 09:55
Speed Comparison: VDSL vs ADSL
Monday, December 3, 2012 - 15:07
Orcon Best ISP for Peak Hour Performance

Orcon had a dramatic improvement in performance to reach first place in TrueNet's peak hour speed measurements for November.  Voyager reports for the first time with a creditable performance beating many larger ISPs.

We also compared VDSL upload speeds on 5 ISPs with ADSL, and found a dramatic 10-fold performance advantage. (ISPs with VDSL probes include Snap, Voyager, Maxnet, Unleash and Worldnet).  


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

To read more about what we do follow the link below.


Button to about TrueNet


Links »

Volunteer as a panelist to assist us here

Trends; Speed and Prices

ISP Performance comparisons

Monthly Reports

ISP Prices

Copper; ADSL or VDSL?

Internet Technologies explained

TrueNet methodology

Tips for improving Internet

TrueNet survey (feedback on your own service here)


Other Links

TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.



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