Thursday, February 14, 2013 - 17:18
ISPs show their highs and lows 

TrueNet’s Monthly Broadband Report shows Orcon (ADSL & VDSL), Xnet (ADSL), and Snap (VDSL) in the top three positions for consistency in Speed By Time Of Day for January. 

Webpage download results show TelstraClear Cable in the lead position with TelstraClear DSL, Maxnet, and Slingshot Capped following close behind.  Surprisingly, while Orcon tops speed performance, they have the worst performance for webpage downloads for both their Capped and Unlimited products.

A cross check of speed retention ranking, and webpage download times, show mixed results with no ISP rating highly in both tests.

Wednesday, January 30, 2013 - 11:02

TrueNet's research uncovers the influence that new technology has on fixed line broadband in New Zealand with average speeds rising to a 6.5% increase on the same time last year. 

Sunday, January 20, 2013 - 09:41

TrueNet compares Auckland DSL speed performance of each ISP with the rest of New Zealand showing peak demand period speeds (evening) as a percentage of off-peak speeds.   

The best consistent performers, with both Auckland and the Rest of NZ better than 95%, were Telecom, Orcon and Xnet.

Monday, January 7, 2013 - 15:36
TrueNet Drives Improved ISP Performance

With over a year's worth of consistent data, published every month, TrueNet has tracked the performance of participating ISPs across New Zealand. Focussing attention on these numbers has had a positive effect for a number of ISPs, notably Snap and Orcon who have both improved their webpage download performance since TrueNet first reported.

Snap and Orcon are now our best speed performers, Orcon coming from almost last when TrueNet reported this measure for the first time in March 2012.  To stay at the top of this test requires regular and timely upgrades of capacity.

TrueNet welcomes the competitive spirit that became evident during 2012 and has resulted in most ISPs achieving improved performance.  For 2013, TrueNet plans additional reports to ensure that ISPs consider factors other than Speed and Webpage downloads in their performance metrics.

Thursday, December 13, 2012 - 09:55
Speed Comparison: VDSL vs ADSL
Monday, December 3, 2012 - 15:07
Orcon Best ISP for Peak Hour Performance

Orcon had a dramatic improvement in performance to reach first place in TrueNet's peak hour speed measurements for November.  Voyager reports for the first time with a creditable performance beating many larger ISPs.

We also compared VDSL upload speeds on 5 ISPs with ADSL, and found a dramatic 10-fold performance advantage. (ISPs with VDSL probes include Snap, Voyager, Maxnet, Unleash and Worldnet).  

Friday, November 2, 2012 - 10:06
Vodafone Slips to Last in TrueNet Speed Comparison

Speed comparisons for October show Vodafone well behind the industry in providing consistent speed performance throughout the day.  

TelstraClear Cable is best for Webpage downloads while Vodafone, Slingshot & TelstraClear remain equal best for ADSL webpage downloads.

Tuesday, October 9, 2012 - 15:41
Consider VDSL for Cloud Computing

There are four major broadband products available in New Zealand, ADSL1, VDSL1, Cable and Fibre.  The products that are available in most locations are ADSL2+ or VDSL.  SOHO (Small Office/Home Office) demands are best met with a high speed upload link to enable cloud use with reasonable response times.  ADSL2+ upload is very slow for office purposes.  TrueNet September upload speed analysis shows VDSL is very worth considering.

Monday, October 1, 2012 - 20:47
Investment in Network pays off for Slingshot 

Investment in their network has paid off for Slingshot, making them the lead ISP due to "significant investment in bandwidth and caching" according to their Chief Technology Officer, Adrian Dick.  Slingshot's improvement was across the board for both Surfing and Speed consistency.  Coincidentally, TrueNet separated Slingshot's Capped vs Unlimited plans and found that Slingshot is performing as well as the best ISPs for the most common capped plan while their Unlimited plans are better than some ISPs capped plans.  

Wednesday, September 5, 2012 - 15:23
ISPs in Two Distinct Groups

The TrueNet Time-of-Day Speed measure reports that, during peak load periods, five ISPs met the TrueNet standard of 95% of their fastest speed. This is an improvement on 8 months ago when only Snap and Telecom met the TrueNet standard.

For the first time TrueNet is publishing a Surfing the Internet by Time-of-Day analysis, which has Snap & Telecom alone achieving better than 90% of maximum performance.


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

To read more about what we do follow the link below.


Button to about TrueNet


Links »

Volunteer as a panelist to assist us here

Trends; Speed and Prices

ISP Performance comparisons

Monthly Reports

ISP Prices

Copper; ADSL or VDSL?

Internet Technologies explained

TrueNet methodology

Tips for improving Internet

TrueNet survey (feedback on your own service here)


Other Links

TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.



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