TrueNet compares Auckland DSL speed performance of each ISP with the rest of New Zealand showing peak demand period speeds (evening) as a percentage of off-peak speeds.
The best consistent performers, with both Auckland and the Rest of NZ better than 95%, were Telecom, Orcon and Xnet.
With over a year's worth of consistent data, published every month, TrueNet has tracked the performance of participating ISPs across New Zealand. Focussing attention on these numbers has had a positive effect for a number of ISPs, notably Snap and Orcon who have both improved their webpage download performance since TrueNet first reported.
Snap and Orcon are now our best speed performers, Orcon coming from almost last when TrueNet reported this measure for the first time in March 2012. To stay at the top of this test requires regular and timely upgrades of capacity.
TrueNet welcomes the competitive spirit that became evident during 2012 and has resulted in most ISPs achieving improved performance. For 2013, TrueNet plans additional reports to ensure that ISPs consider factors other than Speed and Webpage downloads in their performance metrics.
Orcon had a dramatic improvement in performance to reach first place in TrueNet's peak hour speed measurements for November. Voyager reports for the first time with a creditable performance beating many larger ISPs.
We also compared VDSL upload speeds on 5 ISPs with ADSL, and found a dramatic 10-fold performance advantage. (ISPs with VDSL probes include Snap, Voyager, Maxnet, Unleash and Worldnet).
Speed comparisons for October show Vodafone well behind the industry in providing consistent speed performance throughout the day.
TelstraClear Cable is best for Webpage downloads while Vodafone, Slingshot & TelstraClear remain equal best for ADSL webpage downloads.
There are four major broadband products available in New Zealand, ADSL1, VDSL1, Cable and Fibre. The products that are available in most locations are ADSL2+ or VDSL. SOHO (Small Office/Home Office) demands are best met with a high speed upload link to enable cloud use with reasonable response times. ADSL2+ upload is very slow for office purposes. TrueNet September upload speed analysis shows VDSL is very worth considering.
Investment in their network has paid off for Slingshot, making them the lead ISP due to "significant investment in bandwidth and caching" according to their Chief Technology Officer, Adrian Dick. Slingshot's improvement was across the board for both Surfing and Speed consistency. Coincidentally, TrueNet separated Slingshot's Capped vs Unlimited plans and found that Slingshot is performing as well as the best ISPs for the most common capped plan while their Unlimited plans are better than some ISPs capped plans.
The TrueNet Time-of-Day Speed measure reports that, during peak load periods, five ISPs met the TrueNet standard of 95% of their fastest speed. This is an improvement on 8 months ago when only Snap and Telecom met the TrueNet standard.
For the first time TrueNet is publishing a Surfing the Internet by Time-of-Day analysis, which has Snap & Telecom alone achieving better than 90% of maximum performance.
A major improvement in Website download performance by Orcon, Slingshot and Snap on 11th July, resulted in changes to rankings this month. With a full month of these improvements, the changes will be evident in next month's August Broadband Report.