Thursday, July 11, 2013 - 10:40
A New International Website Comparison 

TrueNet Webpage download times show Vodafone Cable as the quickest with Orcon (Fibre), and Snap (Fibre/VDSL) a close second and third in the new International comparison.

Best Speed consistency is with Snap(ADSL & VDSL), Orcon(ADSL), Slingshot(ADSL), Voyager(VDSL) and Telecom, all better than 95%.  The best Fibre speed, Snap's 100Mb/s service, is just 93% of advertised speed.

Monday, June 17, 2013 - 15:57
Comparing TrueNet with Akamai Broadband Reports
Friday, June 7, 2013 - 16:56
Big Performance Improvements - Snap and Orcon

Two ISPs, Orcon and Snap, successfully achieved significant improvements to performance for their DSL customers in direct response to TrueNet monitoring.  They found the cause of frequent delayed downloads of our New Zealand test webpage creating two typical download times, 0.5s and 2.0s, and reduced the frequency of the 2s downloads.

Snap achieved the change in May and Orcon in June.

Thursday, June 6, 2013 - 15:59

The May TrueNet results show competition between ISP's to deliver the best broadband experience is intensifying.  

Last month we were able to report fibre performance for Orcon, this month we have sufficient tests to report results for Snap.  ISPs across all technologies are now reporting better than 90% peak to off-peak speed performance.

Slingshot had a major improvement with speed performance coming in 3rd this month after being last in April.  Snap significantly improved Webpage performance with changes they made in early May.

Friday, May 24, 2013 - 12:10

The government sponsored fibre installation project (UFB or Ultra Fast Broadband) is very much faster at downloading webpages than other technologies in New Zealand.  

Monday, May 6, 2013 - 19:05
First Look at UFB Performance with Orcon

Fibre performance from the UFB rollout is reported for the first time with TrueNet having a good sample of Orcon UFB connections.  

Overall Performance 

UFB is an alternative to the standard ADSL service that all ISPs offer, and is best compared with Cable and VDSL services. Orcon's 100Mbps service is significantly better than either VDSL or Cable, while its 30Mbps service is a little better than both VDSL and Cable.

Webpage Downloads

Only UFB Fibre provides a consistent technology for webpage downloads, with both Orcon's services achieving excellent results.  VDSL performance is significantly better than ADSL with Snap and Voyager beating TrueNet targets, while only Snap achieves better than 95% in ADSL.  Telecom's ADSL is very close, only dropping below the 95% after 3pm.  


Voyager is joined by Snap in achieving best National Latency figures in April. Large differences in International Latency between ISPs are significant in affecting the performance of voice and video services requiring always-on connections.

Thursday, April 4, 2013 - 10:42
March Monthly Broadband Report - includes Latency

This monthTrueNet  reports ISP performance across fixed line technologies using: Speed by Time of Day; time to download a Webpage; National, International, and regional Latency.

High Latency across an ISPs network can result in failure to download a webpage or delays in real-time traffic, but might not show up in TIme of Day and Webpage download results.

Thanks to funding from the Commerce Commission, TrueNet's monthly reports are more comprehensive than ever before. To enable a quick understanding of our research analysis we start with a summary of our results.

Monday, March 4, 2013 - 09:55
Only Orcon Keeps Speed Performance from January

Of the six ISP products that achieved TrueNet’s speed performance target of 95% in January, only Orcon Capped sustained that performance to achieve the target in February.

Telecom speed performance fell for the first time, TrueNet understands that Telecom had a "network issue that has since been resolved".

Slingshot improved their unlimited plan performance to better that of many capped services, including their own capped service.  "In February our Unlimited customers were the first segment of our customer base to be migrated to our new high capacity network core"

Thursday, February 14, 2013 - 17:18
ISPs show their highs and lows 

TrueNet’s Monthly Broadband Report shows Orcon (ADSL & VDSL), Xnet (ADSL), and Snap (VDSL) in the top three positions for consistency in Speed By Time Of Day for January. 

Webpage download results show TelstraClear Cable in the lead position with TelstraClear DSL, Maxnet, and Slingshot Capped following close behind.  Surprisingly, while Orcon tops speed performance, they have the worst performance for webpage downloads for both their Capped and Unlimited products.

A cross check of speed retention ranking, and webpage download times, show mixed results with no ISP rating highly in both tests.

Wednesday, January 30, 2013 - 11:02

TrueNet's research uncovers the influence that new technology has on fixed line broadband in New Zealand with average speeds rising to a 6.5% increase on the same time last year. 


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

To read more about what we do follow the link below.


Button to about TrueNet


Links »

Volunteer as a panelist to assist us here

Trends; Speed and Prices

ISP Performance comparisons

Monthly Reports

ISP Prices

Copper; ADSL or VDSL?

Internet Technologies explained

TrueNet methodology

Tips for improving Internet

TrueNet survey (feedback on your own service here)


Other Links

TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.



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