ISPs are increasingly raising their performance across many of the regular TrueNet test measurements. The exceptions include, ADSL & VDSL File Download speeds from the USA (Dallas) where Vodafone is well ahead of the rest, and the range of Latency results in this report.
The Quarterly Latency report shows Vodafone and Spark are best in Fibre, Snap and Vodafone in VDSL; while in ADSL the smaller ISPs of Flip, Bigpipe and Snap are all best by a large margin. Domain Name Server reponse times (DNS) continue to be dominated by Snap, first in every region.
Australian ISPs have consistently poor performances in the webpage download categories, as well as in latency tests, even from sites in Australia.
TrueNet's quarterly Rural Broadband report shows a big mismatch between standard rural and urban ADSL. In November, Panelists with Rural ADSL took twice as long to load our group of Live Webpages compared to Urban ADSL Panelists.
The average NZ broadband speed improved by 34% in 2014, from 10Mb/s to 14Mb/s. The acceleration is caused by increasing uptake of faster Cable, VDSL and Fibre services.
With the recent publication of Chorus customer numbers for each technology; the published data from MBIE on total fibre connections; combined with total market share of each ISP, TrueNet can now publish a reliable NZ wide speed calculation.
TrueNet's broadband performance measurements for October show that the Callplus brands of Slingshot, Orcon and Flip have very similar results, suggesting their network is almost fully merged.
Local Fibre Companies (LFCs) are finally delivering sufficient capacity for ISPs to achieve their advertised speeds, rather than underperforming at less than the advertised speed as was evident in test results last July.
BigPipe ADSL performance is outstanding with off-peak speed measured at 99% of their advertised speed (as fast as the network allows).
In our quarterly LFC Fibre performance comparison, UFF was the best averaging over 100% of advertised speed.
This month the first signs of congestion on UFB fibre connections show, with market leader Snap's average speed on its 100Mb/s product dropping by 10Mb/s in the evening. This reduces the 100Mb/s product to just 80Mb/s during the time most people use it.
TrueNet compared Latency and DNS and found little change. Snap showed up well in NZ response times, with a consistent top performance in local high-speed Latency, but was outperformed by BigPipe for ADSL. International Latency is not greatly different between ISPs, although Cable is particularly slow.
DNS performance prize goes to Snap, who stand out in almost all technologies as well as locations.
In August, new entrant to TrueNet's fibre measurement, Spark blitzed the UFB fibre results with a sizzling best for International file download speeds to Sydney, along with the quickest times to download both New Zealand and Australian Live webpages.
Bigpipe, was easily the best performer for DSL File Download Speed, maintaining hourly peaktime speed to within 99% of the off-peak speed.
Our report on upload speed compares fibre performance of ISPs for the first time, with Snap in first place achieving better than 45Mb/s at all times.
TrueNet tests show that New Zealand's investment in Fibre to the Node (FTTN) from 2007 to 2011 improved the performance of our telephone line broadband, which is now significantly better than comparable Australian networks.
TrueNet have compared all of our copper line probes (280+) with a small but relevant sample of 12 Australian probes doing exactly the same tests to public Websites in each country.
Flip continues to outperform other ISPs with the best live webpage download times for New Zealand and Australia combined, with Slingshot a close second.
A new ISP, Bigpipe, joins the report this month with some excellent results. They top all other ADSL providers for NZ webpage download times, as well as having the best performance for file download speeds during peak hours.
New Zealand median speed for ADSL is 9Mb/s but for Australia it was just 3Mb/s in TrueNet's June results. Copper services in NZ include VDSL over FTTN, so the difference is much greater.
A substantial 2% growth in fibre probes occurred in June with 9 probes upgrading from DSL. TrueNet now has 420 probes with 74 of those on UFB fibre and 90 on VDSL, nearly all volunteer upgrades from ADSL.
The premium UFB fibre product continues to fall below the advertised speed of 100Mb/s for most users.
Slingshot, Orcon & their stablemate Flip are all the best performers for webpage downloads this month, the only ISPs achieving less than 5 seconds to download all the websites we test.
Speed performance by time of day remains excellent for most ISPs we report.
Vodafone Cable webpage download times take longer than all VDSL suppliers, while oddly Vodafone VDSL is the best VDSL supplier this month.