News

Monday, December 15, 2014 - 08:57
RBI Investment Starts Major Rural BB Improvement The NZ government's Rural Broadband Initiative is slowly reducing the difference between Urban and Rural broadband by funding upgrades to rural copper services with minimum speed targets of 86% getting 5Mb/s or more.

TrueNet's quarterly Rural Broadband report shows a big mismatch between standard rural and urban ADSL. In November, Panelists with Rural ADSL took twice as long to load our group of Live Webpages compared to Urban ADSL Panelists.

Tuesday, December 9, 2014 - 17:09

The average NZ broadband speed improved by 34% in 2014, from 10Mb/s to 14Mb/s.  The acceleration is caused by increasing uptake of faster Cable, VDSL and Fibre services. 

With the recent publication of Chorus customer numbers for each technology; the published data from MBIE on total fibre connections; combined with total market share of each ISP, TrueNet can now publish a reliable NZ wide speed calculation.

Wednesday, November 12, 2014 - 09:50
CallPlus Network Merger lifts Orcon

TrueNet's broadband performance measurements for October show that the Callplus brands of Slingshot, Orcon and Flip have very similar results, suggesting their network is almost fully merged.

Local Fibre Companies (LFCs) are finally delivering sufficient capacity for ISPs to achieve their advertised speeds, rather than underperforming at less than the advertised speed as was evident in test results last July.

BigPipe ADSL performance is outstanding with off-peak speed measured at 99% of their advertised speed (as fast as the network allows).  

In our quarterly  LFC Fibre performance comparison, UFF was the best averaging over 100% of advertised speed. 

Wednesday, October 15, 2014 - 12:07
Congestion on UFB Fibre

This month the first signs of congestion on UFB fibre connections show, with market leader Snap's average speed on its 100Mb/s product dropping by 10Mb/s in the evening.  This reduces the 100Mb/s product to just 80Mb/s during the time most people use it. 

TrueNet compared Latency and DNS and found little change.  Snap showed up well in NZ response times, with a consistent top performance in local high-speed Latency, but was outperformed by BigPipe for ADSL.  International Latency is not greatly different between ISPs, although Cable is particularly slow.

DNS performance prize goes to Snap, who stand out in almost all technologies as well as locations.

Wednesday, September 10, 2014 - 13:02
Spark Best Fibre

In August, new entrant to TrueNet's fibre measurement, Spark blitzed the UFB fibre results with a sizzling best for International file download speeds to Sydney, along with the quickest times to download both New Zealand and Australian Live webpages.

Bigpipe, was easily the best performer for DSL File Download Speed, maintaining hourly peaktime speed to within 99% of the off-peak speed.

Our report on upload speed compares fibre performance of ISPs for the first time, with Snap in first place achieving better than 45Mb/s at all times.

Wednesday, August 27, 2014 - 12:45
Australian Webpages download quicker in NZ

TrueNet tests show that New Zealand's investment in Fibre to the Node (FTTN) from 2007 to 2011 improved the performance of our telephone line broadband, which is now significantly better than comparable Australian networks.

TrueNet have compared all of our copper line probes (280+) with a small but relevant sample of 12 Australian probes doing exactly the same tests to public Websites in each country.

Wednesday, August 13, 2014 - 09:41
Bigpipe Debut Outperforms other ISPs

Flip continues to outperform other ISPs with the best live webpage download times for New Zealand and Australia combined, with Slingshot a close second. 

A new ISP, Bigpipe, joins the report this month with some excellent results. They top all other ADSL providers for NZ webpage download times, as well as having the best performance for file download speeds during peak hours.

Friday, July 4, 2014 - 13:22
Australia Internet Speed Falls Well Behind: NZ 9 v Aussie 3

New Zealand median speed for ADSL is 9Mb/s but for Australia it was just 3Mb/s in TrueNet's June results.  Copper services in NZ include VDSL over FTTN, so the difference is much greater.

A substantial 2% growth in fibre probes occurred in June with 9 probes upgrading from DSL. TrueNet now has 420 probes with 74 of those on UFB fibre and 90 on VDSL, nearly all volunteer upgrades from ADSL.

The premium UFB fibre product continues to fall below the advertised speed of 100Mb/s for most users.

Monday, June 9, 2014 - 22:26
Merging Slingshot & Orcon a Winner

Slingshot, Orcon & their stablemate Flip are all the best performers for webpage downloads this month, the only ISPs achieving less than 5 seconds to download all the websites we test.

Speed performance by time of day remains excellent for most ISPs we report.

Vodafone Cable webpage download times take longer than all VDSL suppliers, while oddly Vodafone VDSL is the best VDSL supplier this month.

Thursday, May 29, 2014 - 15:00
Rural Broadband Neglected

TrueNet measures broadband in both urban and rural locations.  Standard (Full Speed) Rural ADSL speed performance has declined in the last 2.5 years while at the same time Urban ADSL performance has increased markedly. 

Rural broadband users see their speed drop in the evenings to just 82% of the speed the connection is capable of.  This will often mean websites do not download, files take a long time to appear, or even fail to be delivered due to timeouts.

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What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

To read more about what we do follow the link below.

 

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