News

Wednesday, January 27, 2016 - 15:27
Domain Name Server & Latency Performance

Latency (delay) and Domain Name Server (DNS) response times are two background parameters that affect Web Browsing performance. There is a lot of focus on "Speed" in the media, though both DNS response time (time to find the IP address of the server) and Latency (time to receive a response from the remote server) influence the responsiveness of the internet.   Latency (or lag) is very important to gamers, and DNS failures are very conspicuous when they occur.

Tuesday, January 26, 2016 - 14:06
Dramatic Upgrades to Copper based VDSL  

Chorus have been busy upgrading Copper based VDSL to deliver even faster speeds to most customers, independent of ISP.  With the introduction of a new band-plan (technical term for changes to the frequencies used) completed in early December, a number of VDSL users will have experienced improvements in performance throughout December and January because the exchange part of DSL technology takes time to discover how to distribute the gains to users.

Performance continues to remain high from all our major ISPs, especially on upload, suggesting the NZ network is free from congestion at this point.

Wednesday, December 23, 2015 - 12:04
Review of Rural Broadband

November performance for rural technologies is similar to our Urban report with a great perfomance all round for those areas where the Government's Rural Broadband Initiative (RBI) has resulted in upgrades.

TrueNet is pleased to see that publishing performance measures has also impacted the Rural market.

Friday, December 18, 2015 - 13:49
TrueNet Monitoring Success

After four years of monitoring broadband technology TrueNet's impact on the quality of performance across all products and technologies is now obvious, as all ISPs that TrueNet reports on are achieving the targets we have set.  Congratulations to the major ISPs for reaching a successful product performance standard.  We will continue to monitor to ensure that standard is maintained.

We monitor a small sample of Australian connections, and their performance remains below that of all NZ ISPs with the exception of the obvious - downloading of Australian websites.

Congratulations should be extended to the Commerce Commission for having the foresight to start the process; to Vodafone and the Commerce Commission for purchasing our data, making it possible to continue publishing.

Tuesday, December 15, 2015 - 11:40
VDSL - the Forgotten Technology

Broadband has been available throughout the country on ordinary telephone lines since 2001 when the only access was delivered using a technology called ADSL.  A few years later Telecom launched VDSL as a faster alternative, but take-up was limited due to its high price.  Since then the Government provided a subsidy for the rollout of Fibre throughout NZ, but 5 years into the roll-out just  50% of the country has access to fibre, with an estimated 5 more years to complete coverage.

The current spend on Fibre promotion is hiding the opportunity for NZ consumers to take advantage of an existing fast broadband technology - VDSL, without needing to wait for fibre to be installed in your street.

"VDSL is sold with similar or identical pricing to ADSL"

Tuesday, December 1, 2015 - 11:26
Broadband Speed increases by 38%

NZ broadband speed continues to increase as more users take up faster broadband services such as Fibre and VDSL.  Although ADSL (copper connections) still command over 80% of total market share in New Zealand, Fibre customer numbers are increasing, and more frequently they are choosing a faster speed than last time TrueNet published this chart.  In TrueNet's measurements to September 2015, New Zealand's average peak Broadband speed increased by over 38% pa to 16.3Mb/s.

Friday, November 20, 2015 - 16:26
Local Fibre Company - Quarterly Feature

Fibre speeds are sold to consumers by retail ISPs, but they in turn are dependent on the wholesale LFC to provide the connection as well as the base speed to enable a service to be delivered.  Only Ultra Fast Fibre (UFF) provides a service that matches the advertised speeds for all 100Mb/s services.  In other LFC regions, only some panelists have speeds above 100Mb/s, many with only 94Mb/s, suggesting the wholesale speed is 100Mb/s.

Upload speeds of 10Mb/s and 20Mb/s are consistently above the advertised speed, but only Enable delivers an upload speed of at least 50Mb/s for the 100/50 service.

UFF and Enable based panelists achieve advertised download speed for the 30Mb/s products sold by their retail ISPs.

Tuesday, November 17, 2015 - 15:18
Vodafone Cable the Standout Performer

Performance of Vodafone 100Mb/s Cable download is now equivalent, if not better than competitive 100Mb/s UFB fibre services.  On October the 2nd, Vodafone Cable fixed their major network problems that have been evident since March (NetFlix launched it's services in March) when speeds dropped from 110Mb/s to below 5Mb/s for many users.  

Other improvements include reduction in congestion on almost all remaining products and suppliers, to a level not seen before as ISPs are clearly investing in sufficient capacity to meet demand.  Orcon, MyRepublic and some Other ISPs have more work to do, but all have improved.  

Copper services show a very different trend with Vodafone now requiring more investment to resolve congestion after months of good performances, and Slingshot continuing their major improvement from last month to now lie within the leading bunch of ISPs.

Friday, November 6, 2015 - 16:50
Domain Name Server & Latency Performance

Latency (delay) and Domain Name Server (DNS) response times are two background parameters that affect Web Browsing performance. There is a lot of focus on "Speed" in the press, though both DNS response time (time to find the IP address of the server) and Latency (time to receive a response from the remote server) influence the responsiveness of the internet.   Latency (or lag) is very important to gamers, and DNS failures are very conspicuous when they occur.

Monday, October 12, 2015 - 16:17
Slingshot Copper Improvement Impressive

TrueNet note an impressive Slingshot improvement with their performance on copper connections in September compared with their August result.

Congestion on the internet continues to be a major issue for many users, but not for all ISPs, Spark continues to be free of congestion on all technologies while 2Degrees is good on copper and Slingshot have almost caught up

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Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

To read more about what we do follow the link below.

 

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TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.

 

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