Special Speed reports»
TrueNet's latest test results reveal that on Chorus supplied 100Mb/s connections less than half of tests from our Auckland or Wellington servers are better than 90% of the advertised speed.
TrueNet noticed a few months ago that file download tests for TelstraClear Cable had wide variation in speeds during a single download, and frequently reached just 5Mb/s.
We have identified issues including the potential double impact of both not peering, and packet loss on a route between TelstraClear and our server. TrueNet's server is openly connected to both the Wellington and Auckland Internet Exchanges (WIX & APE) but these options were not used by TelstraClear.
Two ISPs, Orcon and Snap, successfully achieved significant improvements to performance for their DSL customers in direct response to TrueNet monitoring. They found the cause of frequent delayed downloads of our New Zealand test webpage creating two typical download times, 0.5s and 2.0s, and reduced the frequency of the 2s downloads.
Snap achieved the change in May and Orcon in June.
The government sponsored fibre installation project (UFB or Ultra Fast Broadband) is very much faster at downloading webpages than other technologies in New Zealand.
TrueNet's research uncovers the influence that new technology has on fixed line broadband in New Zealand with average speeds rising to a 6.5% increase on the same time last year.
TrueNet compares Auckland DSL speed performance of each ISP with the rest of New Zealand showing peak demand period speeds (evening) as a percentage of off-peak speeds.
The best consistent performers, with both Auckland and the Rest of NZ better than 95%, were Telecom, Orcon and Xnet.
There are four major broadband products available in New Zealand, ADSL1, VDSL1, Cable and Fibre. The products that are available in most locations are ADSL2+ or VDSL. SOHO (Small Office/Home Office) demands are best met with a high speed upload link to enable cloud use with reasonable response times. ADSL2+ upload is very slow for office purposes. TrueNet September upload speed analysis shows VDSL is very worth considering.
In this March report TrueNet measures the experience consumers have while surfing the Internet from their home computers. TrueNet probes based in ISP customers' homes report that browsing performance remains the same for most ISPs and file download speed consistency is improving.
TelstraClear Cable is now best at both browsing and file download performance.