Monthly Reports»

Monday, March 4, 2013 - 09:55
Only Orcon Keeps Speed Performance from January

Of the six ISP products that achieved TrueNet’s speed performance target of 95% in January, only Orcon Capped sustained that performance to achieve the target in February.

Telecom speed performance fell for the first time, TrueNet understands that Telecom had a "network issue that has since been resolved".

Slingshot improved their unlimited plan performance to better that of many capped services, including their own capped service.  "In February our Unlimited customers were the first segment of our customer base to be migrated to our new high capacity network core"

Thursday, February 14, 2013 - 17:18
ISPs show their highs and lows 

TrueNet’s Monthly Broadband Report shows Orcon (ADSL & VDSL), Xnet (ADSL), and Snap (VDSL) in the top three positions for consistency in Speed By Time Of Day for January. 

Webpage download results show TelstraClear Cable in the lead position with TelstraClear DSL, Maxnet, and Slingshot Capped following close behind.  Surprisingly, while Orcon tops speed performance, they have the worst performance for webpage downloads for both their Capped and Unlimited products.

A cross check of speed retention ranking, and webpage download times, show mixed results with no ISP rating highly in both tests.

Friday, November 2, 2012 - 10:06
Vodafone Slips to Last in TrueNet Speed Comparison

Speed comparisons for October show Vodafone well behind the industry in providing consistent speed performance throughout the day.  

TelstraClear Cable is best for Webpage downloads while Vodafone, Slingshot & TelstraClear remain equal best for ADSL webpage downloads.

Monday, October 1, 2012 - 20:47
Investment in Network pays off for Slingshot 

Investment in their network has paid off for Slingshot, making them the lead ISP due to "significant investment in bandwidth and caching" according to their Chief Technology Officer, Adrian Dick.  Slingshot's improvement was across the board for both Surfing and Speed consistency.  Coincidentally, TrueNet separated Slingshot's Capped vs Unlimited plans and found that Slingshot is performing as well as the best ISPs for the most common capped plan while their Unlimited plans are better than some ISPs capped plans.  

Wednesday, September 5, 2012 - 15:23
ISPs in Two Distinct Groups

The TrueNet Time-of-Day Speed measure reports that, during peak load periods, five ISPs met the TrueNet standard of 95% of their fastest speed. This is an improvement on 8 months ago when only Snap and Telecom met the TrueNet standard.

For the first time TrueNet is publishing a Surfing the Internet by Time-of-Day analysis, which has Snap & Telecom alone achieving better than 90% of maximum performance.

Thursday, August 9, 2012 - 17:14
Orcon Spurred To Silver

A major improvement in Website download performance by Orcon, Slingshot and Snap on 11th July, resulted in changes to rankings this month.  With a full month of these improvements, the changes will be evident in next month's August Broadband Report.

Tuesday, July 3, 2012 - 14:11

Telecom, Snap and Xnet have exceeded TrueNet's “better than 95%” target for speed over the previous month, leading significant improvements to peak time performance across the board for ISPs compared to any previous month.

Vodafone gave up the top spot, falling from the previous month's 96% down a couple of points to 92%.

Thursday, May 10, 2012 - 14:58
April Broadband Report

In this April report, TrueNet’s latest results of website download times are showing significant changes.  We also explain why we use Mb/s for Internet speed while we use time for downloading a Website.  Lastly we provide speed results for Chorus copper lines.

Sunday, March 4, 2012 - 19:19
Comparison of ISP Webpage Download Speeds

TrueNet measures the time taken to download a webpage from our NZ based servers to our probes throughout NZ.  Those ISPs with consistently quick load times take the lead in our ISP performance measurement.

Note the webpage download chart below shows the time taken to download a page, so the best is the least time taken and is at the bottom of the chart.  

Tuesday, February 7, 2012 - 16:32
Downloading a Webpage

TelstraClear have adjusted their ADSL performance, improving to second on the DSL rankings this month.  This brings us to 5 ISPs downloading our dummy webpage in less than 0.5s, up from 2 when we started reporting in August.

In the same month Orcon seem to have slowed their webpage downloads to more than 0.5s.

Vodafone remain the ISP with number one ADSL performance. TelstraClear Cable remains the best overall performer again.


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

What TrueNet does »

We measure internet performance, with over 400 volunteers throughout NZ in conjunction with the Commerce commission.

We collate and analyse these tests  to provide information to consumers about the quality of New Zealands' internet.

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