Wednesday, November 30, 2016 - 11:11

Which ISP is Best for Online Gaming

The Latency Effect on Gaming

Latency - or ping time - is often discussed on game site forums. High latency is the gamers enemy, where "lag" results in a noticeable delay between the action of the player and the reaction of the server in a video game. Lag may be caused by high latency, and in a fast paced game can ruin the experience for players.


Monday, November 21, 2016 - 16:14
NZ ISPs lead a major Australian ISP

Our Australian based TPG panelists lines on ADSL in Melbourne and Sydney are worse at downloading Australian websites than any NZ ISP we measure.

We are focussing this month a lot more on website download performance than speed.  Speed is now sufficiently reliable in NZ that the total user experience is now the critical measure, and we are investigating more measurements to demonstrate the differences between ISPs.

The ADSL website performance range continues, with Slingshot panelists taking just over half the time of Vodafone panelists to download the NZ websites.

Please consider Volunteering as a panelist, we need more panelists - FAQ at

Monday, November 7, 2016 - 14:36
Internet Prices - a Competitive Market

TrueNet compares prices for internet access on technologies offered in the last 12 months. We have discovered that there are three price markets across each major internet technology; a higher price where Trustpower sits at present; a midpoint price which includes all the major ISPs; and a low price market occupied by the sub-brands of major ISPs.  Prices are highly volatile in the growing 100Mb/s Fibre market, but other markets have stable prices.

Thursday, October 20, 2016 - 11:28
ISP Copper Performance Gap

ADSL and VDSL show a considerable spread in performance for NZ webpage download times, Vodafone ADSL takes twice as long as the best ADSL Slingshot,  the worst VDSL Voyager takes almost twice as long as Spark.  73% of NZ households depend on ADSL to see their favourite websites.


Help us compare broadband performance in New Zealand or Australia; in return we provide you with a double reach Wifi on our probe PLUS charts that show your connection performance compared to others on your ISP.

Links - register for news updates in the blue "Monthly Report" box

Volunteer as a panelist to assist us here

Trends; Speed and Prices

Monthly comparisons of ISPs

Internet Connection Prices

Copper; ADSL or VDSL?

Internet Technologies explained

TrueNet broadband speed test methodology

Tips for improving Internet performance


Other Links

TrueNet's successful monthly report comparing Internet Service Providers, is sponsored by The NZ Commerce Commission.


ISP Survey

Help us to improve our measurement service and provide us with feedback on your own service here


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